Privacy Policy

Last Updated: November 24, 2025

At ItemCity.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect
We may collect the following types of information:
1. Information You Provide
Name, email, phone number
Billing & shipping address
Order details and payment confirmations
Account login information (if you create an account)
Messages or information you share with our support team
2. Automatic Information
When you visit our Site, we may collect:
IP address
Device and browser details
Pages viewed, actions taken, and general site usage
3. Information from Third Parties
We may receive limited information from:
Payment processors (for payment verification)
Delivery partners (for order fulfillment)

How We Use Your Information
We use your information to:
Process and deliver your orders
Manage your account (if created)
Respond to your queries and provide support
Improve our website, products, and services
Send updates, promotions, and marketing messages (you can unsubscribe anytime)
Detect and prevent fraud or misuse

Cookies
We use cookies to enhance your browsing experience, remember your preferences, and improve website performance. You may disable cookies in your browser settings, but some features may not work properly.

Data Protection
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.

Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact Us
For any questions or privacy-related concerns, you can reach us at:
📧 itemcity.pk@gmail.com